Refund Policy
Last updated: August 26, 2026
1. Overview
MenuLens charges a one-time fee of $19 USD for full analysis access. We want you to be satisfied with your purchase. If the tool does not meet your expectations, we will review refund requests on a case-by-case basis.
2. How to Request a Refund
To request a refund, please contact us at: menulens.menuprofit.support@gmail.com
Include the following in your request:
- Your PayPal order ID
- The email address used for the purchase
- A brief reason for the refund request
3. Processing Time
We will review your request and respond within a reasonable time. If approved, the refund will be processed through PayPal to your original payment method. Processing times depend on PayPal and your financial institution.
4. Eligibility
Refund requests are reviewed individually. We consider factors such as:
- How long ago the purchase was made
- Whether the tool was used as intended
- The nature of the issue encountered
We reserve the right to decline refund requests that do not meet reasonable criteria. We will always explain our decision.
5. Free Tier
The free tier of MenuLens does not require payment and therefore is not subject to refunds. You can use the free features indefinitely without charge.
6. Contact
For refund requests or questions about this policy, please contact us at: menulens.menuprofit.support@gmail.com